Vice President, Investor Relations

StepStone Group is looking for a Vice President of Investor Services to lead their operations and enhance client experiences. This role involves managing a team, implementing tech solutions, and collaborating with various departments. The ideal candidate will have extensive experience in private markets and a strong focus on client service.

What You’ll Do

• Manage investor service operations and ensure a great client experience.
• Oversee daily functions and manage junior team members.
• Implement tech solutions to improve efficiency.
• Collaborate with various teams to enhance client experience.
• Provide key performance metrics to management.

What You Need

• 7-10 years of experience in private markets asset management.
• Experience in fund onboarding and investor services.
• Strong analytical skills to interpret data.
• Attention to detail and strong organizational skills.
• Background in vendor management.
• Experience with Salesforce CRM systems.

What You’ll Love

• Work in a dynamic and supportive team environment.
• Opportunity to lead and make impactful changes.
• Engage with a variety of stakeholders across the firm.
• Focus on innovation and process improvement.

About the Firm

• StepStone Group specializes in private markets investment solutions.
• They provide tailored advisory services and data-driven insights.
• The firm has a global presence and works across various asset classes.
• They focus on enhancing client experiences through modern processes.