Private Equity Operations: The Complete Guide

Learn the role of Private Equity Operations in boosting portfolio value and maximize returns.
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What Are Private Equity Operations?

Private equity operations refer to the active management and strategic initiatives that private equity firms implement to improve the performance of the companies they own, known as portfolio companies.

Unlike traditional investments, where the focus is mainly on financial returns through market timing or restructuring, private equity operations involve working closely with these companies to enhance their business operations.

This can include:

  • optimizing internal processes
  • cutting unnecessary costs
  • improving supply chain management
  • driving revenue growth
  • changing leadership (if necessary)

The goal is to make these businesses more efficient, competitive, and profitable, which ultimately increases their value. Once the company reaches a higher level of performance and value, the private equity firm aims to sell it (or take it public) for a profit. 

In short, private equity operations are about taking a hands-on approach to running and improving the day-to-day and long-term functions of a company to maximize its value.

The Role Of Operations In Enhancing Investment Value

Private equity operations add value in ways beyond financial restructuring. In recent years, the role of operational improvements in driving value has significantly increased. According to PwC:

“Since 2010, 47% of value creation has come from operations, up from 18% in the 1980s. Meanwhile, financial engineering’s contribution to value creation has fallen to 25% from 51% in the same period. This shift highlights the growing importance of hands-on operational management in achieving long-term success.”

One notable example of this operational focus is Carlyle Group’s acquisition of AZ-EM in 2004. Carlyle enhanced the investment value through several key operational improvements:

  • Product Line Review: Carlyle reviewed all product lines to boost profitability, eliminating underperforming businesses while giving promising ones more time to develop.
  • Streamlining Operations: By improving operational efficiency, they brought margins up to industry standards.
  • Aggressive Working Capital Management: These measures generated significant cash flows in the first year.
  • Leadership Changes: Carlyle appointed a new CEO to drive further operational improvements.

The results were significant. Within three years, the acquisition debt had been fully paid off. Carlyle then sold 50% of AZ-EM to Vestar Capital Partners for €1.4 billion, achieving a 10x multiple. AZ-EM’s public listing in 2010 further validated these operational enhancements, valuing the company at $1.46 billion.

This case clearly demonstrates how focusing on operational improvements, rather than relying solely on financial engineering, can dramatically increase the value of a private equity investment. 

In my experience working with private equity firms, operational improvements are often the key differentiator in driving sustainable growth. Here’s how:

  • Operational Expertise: Private equity firms bring in experienced industry experts to work with management teams. These experts help find ways to reduce costs, improve efficiency, and grow revenue.
  • Strategic Planning: Operational teams create tailored strategies for each company, setting goals and making sure resources are aligned to meet the company’s needs.
  • Performance Monitoring: Regularly checking key performance indicators (KPIs) helps ensure the company is on track. This allows for adjustments as needed and tracks the impact of changes.
  • Cultural Alignment: Success often depends on aligning the goals of the private equity firm with the company’s management team. A shared focus on improvement and accountability is essential.
  • Exit Readiness: Improving a company’s operations not only helps it perform better now but also makes it more attractive to potential buyers or investors when it’s time to sell or go public.

By focusing on these operational improvements, private equity firms can create long-term growth and unlock the full potential of their investments.

Importance of Portfolio Operations in Private Equity Firms

In private equity, financial engineering alone no longer guarantees substantial returns. In today’s competitive landscape, the focus has shifted to improving the operational efficiency of portfolio companies. This shift isn’t just a trend—it’s become essential for achieving long-term success.

Driving Value Creation

Operational improvements are at the heart of value creation in private equity investments. In my experience working with private equity firms, optimizing processes, reducing costs, and enhancing product quality can lead to meaningful growth. This hands-on approach ensures companies can thrive, even in tough economic environments.

  • Process Optimization: Streamlining operations boosts efficiency, reduces waste, and directly impacts the bottom line. In practice, we’ve found that identifying bottlenecks and implementing efficient workflows significantly enhances productivity and profitability.
  • Cost Reduction: Private equity experts often identify areas to cut costs without sacrificing quality. From what I’ve seen, this can include negotiating better supplier contracts or adopting new technologies to reduce overhead.
  • Quality Improvement: Improving the quality of products or services drives customer satisfaction and loyalty. In our experience, this often leads to repeat business and valuable word-of-mouth referrals.

Impact on Investment Returns

Involving operational experts in portfolio companies can have a significant impact on investment returns. We often find that focusing on operational improvements leads to increased value and higher exit multiples.

  • Increased Revenue: Effective strategies open new revenue streams or expand existing ones. For instance, I’ve observed that refining sales processes or entering new markets can drive substantial top-line growth.
  • Enhanced Profit Margins: By cutting unnecessary costs and boosting efficiency, companies enjoy higher profit margins, making them more appealing to potential buyers.
  • Faster Exits: With stronger operations, companies can often hit their growth targets faster, leading to quicker exits and reinvestment opportunities.

Firm Success

The overall success of a private equity firm is closely tied to the performance of its portfolio companies. Embedding operational expertise into an investment strategy can be a game-changer.

  • Competitive Advantage: Firms that excel at operational improvements stand out in a crowded market. In our 10+ years of experience, we’ve seen these firms attract better deals and more investor interest.
  • Sustainable Growth: Operational excellence fosters long-term, sustainable growth, ensuring that portfolio companies continue to thrive even after the private equity firm exits.

By prioritizing operational improvements, private equity firms can consistently create value, achieve strong returns, and establish a reputation for long-term growth.

The Role of the Operating Partner

In private equity, the Operating Partner plays a critical role. Acting as the bridge between financial expertise and hands-on business management, Operating Partners drive the success of portfolio companies by ensuring operational improvements are made alongside financial strategies.

In the words of Alexej Pikovsky, CEO and Founder of NUOPTIMA, “Private equity operating partners play a crucial role in governance by leveraging their industry experience to provide valuable insights and guidance. They collaborate with the board to set ambitious yet realistic goals and ensure the management team is equipped to achieve them.”

What Does an Operating Partner Do?

Operating Partners are responsible for enhancing the value of portfolio companies. In my experience working with private equity firms, they bring a wealth of industry knowledge and practical expertise to the table. Here’s a closer look at their key responsibilities:

  • Value Creation: Operating Partners focus on driving strategic growth and improving operational efficiency. They identify opportunities to increase revenue, streamline processes, and boost profitability.
  • Mentorship and Leadership: Operating Partners often take on mentorship roles within portfolio companies, guiding executives to align with the private equity firm’s vision. They may even step into interim leadership roles when necessary, ensuring continuity and strong execution.
  • Strategic Planning: Operating Partners are involved throughout the investment lifecycle—from deal sourcing to exit. Their ability to set clear, achievable goals and develop long-term strategies is essential for success.

Why Are They Important?

Operating Partners are pivotal in turning good companies into great ones. Their deep industry knowledge and relationships make a significant impact:

  • Enhance Performance: By applying best practices and leveraging their networks, Operating Partners help companies optimize their operations and achieve better results.
  • Mitigate Risks: Operating Partners play a crucial role in identifying risks early and developing strategies to address them, ensuring smooth operations and reducing uncertainties.
  • Align Interests: Operating Partners often have “skin in the game,” aligning their personal success with that of the portfolio company. This alignment fosters a collaborative, goal-driven environment focused on shared objectives.

Involvement Throughout the Company Lifecycle

Operating Partners are actively involved at every stage of a portfolio company’s lifecycle:

  • Sourcing and Due Diligence: Operating Partners assess potential investments, evaluating the operational strengths and weaknesses of target companies.
  • Post-Acquisition: Once a deal is closed, Operating Partners execute growth strategies and implement operational improvements, helping realize the investment’s full potential.
  • Exit Strategy: Operating Partners also play a major role in preparing companies for successful exits, whether through IPOs or sales. Their strategic oversight ensures companies are well-positioned for these opportunities.

The Impact of an Operating Partner

The presence of an Operating Partner can dramatically enhance a private equity firm’s ability to deliver strong returns. Their focus on operational excellence and strategic growth transforms companies and maximizes value.

Operating Partners are the boots on the ground, ensuring private equity investments are not only financially sound but also operationally robust. Their hands-on approach and strategic guidance are indispensable in today’s competitive market.

Want to dive deeper? Check out my article on the Operating Partners in PE & VC.

Key Areas of Focus in Private Equity Operations

Private equity operations have become essential for driving value beyond traditional financial strategies. In my experience, focusing on operational improvements can unlock significant potential in portfolio companies. Let’s explore three key areas where private equity firms direct their efforts: value creation, operational due diligence, and risk management.

Value Creation in Private Equity

Value creation is at the core of private equity operations. Actively partnering with portfolio companies to enhance operational efficiencies and boost profitability leads to substantial growth. This can be achieved through:

  • Talent Strategy: Building strong leadership teams early in the investment process is critical. High-caliber talent is key to executing growth strategies and driving returns.
  • Growth Initiatives: Identifying and implementing new growth opportunities, such as expanding into new markets or launching innovative products, can greatly enhance a company’s value.
  • Cost Optimization: Streamlining operations to reduce costs without compromising quality or service improves margins and overall financial health.
  • Digital Transformation: Leveraging technology to optimize business processes and enhance customer experiences can give a company a competitive edge.

Want to learn more? Explore my article on Private Equity Value Creation.

Operational Due Diligence in Private Equity

Operational due diligence is crucial in determining whether a potential acquisition is both financially and operationally sound. In our 10+ years of working with private equity investing firms, we’ve found that focusing on the following areas ensures smoother integration and growth:

  • Process Evaluation: Analyzing existing business processes helps identify inefficiencies and areas for improvement, forming the basis for post-acquisition enhancements.
  • Management Assessment: Evaluating the capabilities of the current management team is vital for ensuring the successful execution of operational changes and growth strategies.
  • Integration Planning: Developing a clear integration plan ensures that the new acquisition aligns with the existing portfolio’s operations, cultures, and systems, allowing for a seamless transition.

For a detailed guide, read my article on Operational Due Diligence.

Risk Management in Private Equity

Effective risk management is essential for protecting investments and ensuring sustainable growth. I’ve observed that private equity firms excel when they proactively address these risks:

  • Financial Risk: Monitoring liquidity, credit, and market risks safeguards the financial health of both the private equity firm and its portfolio companies.
  • Operational Risk: Identifying potential disruptions in business operations and preparing contingency plans helps mitigate these risks and ensures continuity.
  • Regulatory Risk: Keeping pace with evolving regulations and ensuring compliance across portfolio companies prevents legal and financial penalties.
  • Reputation Risk: Managing the public perception of the private equity firm and its portfolio companies maintains trust and credibility in the market, which is essential for long-term success.

By honing in on these key areas, private equity firms can not only protect their investments but also unlock significant value for their portfolio companies. This strategic approach positions them to seize opportunities and navigate challenges in an ever-changing market.

Interested in this topic? Discover more in my article on Private Equity Risk Management.

Other Teams Related to Private Equity Operations

When exploring private equity operations, it’s important to recognize the various teams that play a crucial role in maximizing portfolio value. Each team contributes specialized expertise that supports the overall success and growth of investments.

Portfolio Management Team

Portfolio management teams form the backbone of private equity operations. Their primary role is to oversee the companies within the portfolio, ensuring they are aligned with financial targets. In my experience, these teams work closely with company management to implement strategic plans and monitor performance. They proactively identify potential risks and capitalize on growth opportunities before challenges escalate.

Key Responsibilities:

  • Oversee company performance
  • Implement strategic initiatives
  • Risk management and mitigation

Learn more by checking out my article on Private Equity Portfolio Management.

Performance Measurement Team

Performance measurement is another essential component of private equity operations. This team gathers and analyzes data to evaluate investment success. We often find that clear metrics, such as KPIs, are critical in helping decision-makers assess a company’s performance and make necessary adjustments. This data-driven approach ensures that firms stay on track to meet their goals.

Key Responsibilities:

  • Data collection and analysis
  • KPI development and monitoring
  • Reporting on investment performance

Value Creation Team

Value creation teams are tasked with boosting the overall worth of the portfolio. Having worked extensively with private equity firms, I’ve seen these teams unlock hidden value through operational efficiencies, cost-cutting, and revenue-enhancement strategies. Initiatives like digital transformation or expanding into new markets are often key drivers of this value creation.

Key Responsibilities:

  • Identify and execute value-adding strategies
  • Drive operational improvements
  • Explore new growth avenues

In line with this, Andrew Mullin and Alex Panas of McKinsey & Company noted that “Today, operating partners at the firms we surveyed are pursuing initiatives in the service of three goals: to boost sales-force effectiveness, improve pricing, and implement ‘design to value’ principles.”

Private Equity Fund Administration Team

Behind the scenes, fund administration teams manage the intricate financial operations of private equity firms. In practice, we’ve found that robust financial management—including investor reporting, compliance, and auditing—ensures that the firm remains financially healthy. This allows other teams to focus on growing the portfolio.

Key Responsibilities:

  • Financial reporting and compliance
  • Investor relations and communications
  • Fund accounting and audits

Each of these teams plays a vital role in the success of private equity operations. By working together, they ensure that investments are optimized for growth, risks are mitigated, and returns are maximized.

For more insights, read my article on Private Equity Fund Administration.

Career Path in Private Equity Operations

Embarking on a career in private equity operations can be both rewarding and challenging. This field offers a unique blend of finance and hands-on business management, making it an attractive option for professionals with diverse backgrounds. In my experience helping professionals secure investing roles, those with a mix of operational and financial expertise tend to excel in this dynamic field.

Entry Points and Backgrounds

Private equity operations roles typically require a strong foundation in business. Many professionals transition into these roles from backgrounds in management consulting, investment banking, or corporate finance. Having worked extensively with private equity firms, I’ve seen that operational experience within corporations or startups can also be highly valuable.

  • Consulting: Consultants bring analytical skills and strategic thinking, which are crucial for diagnosing business issues and implementing operational improvements.
  • Investment Banking: Bankers contribute a deep understanding of financial structures and deal mechanics, which is vital in private equity, particularly in mergers and acquisitions.
  • Corporate Roles: Professionals with experience in operations, supply chain management, or financial management can leverage their practical expertise to drive value in portfolio companies.

Core Skills and Competencies

Success in private equity operations demands a balance of technical and interpersonal skills. We often find that these competencies are key:

  • Analytical Skills: The ability to analyze data and identify trends is critical, including financial modeling and performance tracking.
  • Problem-Solving: Creative and strategic thinking is necessary for overcoming business challenges and implementing solutions.
  • Interpersonal Skills: Strong communication and relationship-building skills are essential for working with portfolio company management and other stakeholders.
  • Leadership: As an operating partner, you may need to step into interim leadership roles, which requires strong leadership capabilities.

Career Progression

The career path in private equity operations typically follows several stages:

  • Junior Analyst/Associate: Early roles involve supporting senior team members with research, data analysis, and due diligence, helping you develop foundational knowledge.
  • Senior Analyst/Manager: With experience, you can take on more responsibility, manage projects, and work directly with portfolio companies.
  • Director/Operating Partner: At this level, you lead operational improvements and strategic initiatives, often across multiple companies, and may be involved in deal sourcing and due diligence.

Networking and Continuous Learning

Networking is crucial in private equity. Having spent over 10 years in the investing industry, I’ve noticed that building relationships within the industry can open doors to new opportunities and provide valuable insights. Attend industry conferences, engage with peers on platforms like LinkedIn, and join relevant associations.

Continuous learning is equally important. Stay informed on industry trends, new management practices, and emerging technologies to remain competitive and innovative in your approach to operations.

Want to explore further? Read my detailed guide on the Private Equity Operations Career Path.

Compensation and Salary in Private Equity Operations

Understanding compensation in private equity operations is essential for those considering a career in this field. Compensation packages are designed to reward both performance and long-term commitment, offering significant financial upside.

Key Compensation Components

  • Base Salary: Typically higher than many other sectors, base salary provides a stable income reflecting the demanding nature of the role. Junior positions range from $80,000 to $100,000, while senior roles can exceed $200,000 annually.
  • Bonuses: Performance-based bonuses are a significant portion of total compensation, often ranging from 25% to 100% of the base salary, depending on the firm’s profitability and individual performance.
  • Carried Interest: A unique aspect of private equity, carried interest allows professionals to share in the profits of the fund, typically around 20%. This can lead to substantial payouts, especially for senior partners.

Additional Compensation and Perks

  • Net Fee Income: Some firms offer a share of net fee income, which is less common but can be an attractive incentive, particularly in firms with high fee revenue.
  • Equity Stakes: In certain cases, professionals may receive equity stakes in the portfolio companies, aligning their interests with the long-term success of the business.
  • Additional Perks: Private equity firms often offer perks such as health benefits, retirement plans, gym memberships, and wellness programs, contributing to an overall attractive compensation package.

For a comprehensive breakdown, check out my Operation Partner Salary guide.

How to Break into Private Equity Operations

Breaking into private equity operations may seem challenging, but with the right approach, you can effectively position yourself in this competitive field. Here’s a step-by-step guide to help you get started:

1. Understand the Role

Before diving in, it’s essential to understand what private equity operations involve. Operating partners work closely with portfolio companies to drive growth and enhance performance. They are responsible for strategic planning, operational improvements, and leadership. Familiarize yourself with the key skills required, such as financial analysis, leadership, and strategic thinking.

2. Build Relevant Experience

Experience in consulting, investment banking, or corporate strategy can be a strong foundation for a career in private equity operations. If you’re currently in a different field, seek out roles that expose you to financial analysis or business strategy.

3. Develop Key Skills

Focus on honing essential skills for private equity operations:

  • Analytical Skills: Master data analysis and financial modeling.
  • Leadership: Cultivate the ability to lead teams and manage projects.
  • Communication: Develop strong written and verbal communication skills to influence stakeholders.

4. Network Strategically

Networking is critical in private equity. Attend industry events, join LinkedIn groups, and connect with professionals in the field. Having spent over 10 years in the investing industry, I can say that building relationships can open doors to opportunities and provide valuable industry insights.

  • Alumni Networks: Leverage connections from your alma mater.
  • Industry Events: Participate in conferences and webinars related to private equity.

5. Tailor Your Resume and Cover Letter

Customize your resume and cover letter for each application. Highlight experiences and skills that align with the role of an operating partner, using specific examples to demonstrate your impact in previous roles.

6. Consider Further Education

While not always necessary, an MBA or specialized certification in finance can boost your qualifications. These programs often provide networking opportunities and expose you to advanced business concepts.

7. Prepare for Interviews

Preparation is key when securing an interview:

  • Research the Firm: Understand the firm’s portfolio and investment strategies.
  • Mock Interviews: Practice with a mentor or peer to refine your responses.
  • Case Studies: Be ready to discuss hypothetical scenarios and how you would solve them.

8. Stay Informed

The private equity landscape is constantly evolving. Stay updated on industry trends by reading relevant publications, listening to podcasts, and following thought leaders on social media. This knowledge will prepare you for interviews and help you excel in your role.

9. Be Persistent

Breaking into private equity operations is competitive, and it may take time. Stay persistent, refine your approach, and treat each application and interview as a learning opportunity.

By following these steps, you can effectively position yourself for a rewarding career in private equity operations. Dedication, strategic planning, and continuous learning are key to navigating this field successfully.

Looking for more tips? Read my article on Breaking Into Private Equity Operations.

Trends and Future Outlook in Private Equity Operations

Private equity operations are continuously evolving, with new trends shaping how firms create value. Having worked closely with private equity firms, I’ve observed several emerging developments that are reshaping the industry.

Increasing Focus on Talent

One major trend is the growing emphasis on talent acquisition and management. As macroeconomic uncertainties rise, firms are concentrating more on optimizing leadership within portfolio companies. This includes recruiting top-tier talent that aligns with company culture and strategic goals. The use of interim leaders and fractional executives is also increasing, allowing firms to bring in specialized skills as needed.

Operational Excellence as a Value Driver

Another key trend is the shift towards active management of portfolio companies. Financial engineering alone is no longer sufficient for driving returns. There is a significant move towards prioritizing operational improvements as the primary driver of value creation.

Technology Integration

Technology continues to play a pivotal role in private equity operations. Firms are increasingly adopting AI and machine learning to improve decision-making and operational efficiency. The rise of roles such as chief AI officers reflects this growing trend.

Specialized Operating Partners

The role of operating partners is evolving. These professionals are no longer just generalists but bring specialized expertise, often as functional or industry experts. They work closely with portfolio companies throughout the investment lifecycle, from deal sourcing to executing exit strategies.

Proactive Value Creation

Private equity firms are shifting towards a proactive approach to value creation. Rather than reacting post-acquisition, firms are implementing intentional strategies to grow revenue and expand margins. This includes making strategic acquisitions and improving exit multiples.

Embracing Diversity and Inclusion

Lastly, there is an increasing focus on diversity and inclusion within private equity operations. Firms are working to diversify their teams and ensure different perspectives are represented, a shift that is seen as vital for fostering innovation and driving long-term success.

These trends indicate a dynamic future for private equity operations. As firms adapt to these changes, they are positioning themselves to navigate challenges and capture opportunities in an evolving market.

Frequently Asked Questions

What are Private Equity Operations?

Private equity operations involve the active management of portfolio companies owned by private equity firms. This includes improving business performance, optimizing processes, reducing costs, and driving revenue growth. The goal is to enhance the value of the companies to ensure successful exits, such as through a sale or IPO.

How do private equity operations differ from traditional investment management?

Unlike traditional investment management, which often focuses primarily on financial returns through market investments, private equity operations involve hands-on management of businesses. Operating partners and other teams work directly with portfolio companies to improve their operations, making them more efficient and profitable.

What are the key areas of focus in private equity operations?

The main areas of focus in private equity operations typically include value creation, operational due diligence, and risk management. These areas help private equity firms optimize the performance of portfolio companies, reduce risks, and maximize returns.

What skills are essential for a career in private equity operations?

A successful career in private equity operations requires a mix of analytical, strategic, and leadership skills. Analytical skills are critical for financial modeling and performance tracking, while leadership abilities are necessary for guiding portfolio companies through operational changes. Strong communication skills are also essential for influencing stakeholders and working with management teams.

How can someone break into private equity operations?

Breaking into private equity operations often requires experience in related fields, such as consulting, investment banking, or corporate strategy. Developing key skills like financial analysis, leadership, and communication is crucial. Networking, continuous learning, and tailoring your resume for relevant roles can also improve your chances of entering this competitive field.

Conclusion

Private equity operations are essential for improving the performance and value of portfolio companies. By focusing on areas like value creation, due diligence, and risk management, private equity firms help their investments grow.

As the industry changes, with more focus on technology, talent, and diversity, there will be a greater need for professionals with the right skills. Whether you’re starting out or advancing in your career, building expertise and staying up-to-date on industry trends will help you succeed in this exciting field.

Article by

Mike Hinckley

Mike is the founder of Growth Equity Interview Guide. He has 10+ years of growth/VC investing (General Atlantic, Velocity) and portfolio company operating experience (Airbnb).  He’s helped *literally* thousands of professionals land roles at top investing firms.

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